Legal Notice

Last updated: 13 October 2026

This notice gives the legal and regulatory information about the business that operates ddoctor.co.uk (the "Website"), as required by UK law, and sets out how you may use the Website and its content.

1. Who we are

We sell food supplements online to consumers in the United Kingdom.

2. Our products and health information

• Our products are food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
• Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. Do not exceed the recommended daily intake. Keep out of the reach of young children.
• Nothing on this Website is medical advice. Articles, product descriptions and other content are for general information only. If you are pregnant or breastfeeding, taking medication, have a medical condition (including a weakened immune system), or are considering giving a product to a child, speak to your doctor or pharmacist before use.
• Always read the product label. The label, including ingredients, allergen information, directions and warnings, takes priority over any description on the Website.
• If you think a product has caused a reaction, stop using it, seek medical advice and contact us at hello@ddoctor.co.uk.

3. Intellectual property

The Website and its content, including text, images, logos, product names, designs, graphics and software, are owned by us or our licensors and are protected by copyright, trade mark and other intellectual property laws.

You may view the Website and print or download extracts for your own personal, non-commercial use. You must not copy, reproduce, republish, distribute, scrape, adapt or otherwise use any content without our written permission.

4. Accuracy and availability

We take care to keep the information on the Website accurate and up to date, but we don't guarantee that it is always complete, current or error-free. Product details, prices and availability can change. Product images are for illustration. If you spot an error, please tell us.

We try to keep the Website available, but we don't guarantee it will be uninterrupted or free of faults, and we may suspend, change or withdraw any part of it at any time.

5. Acceptable use

You must not misuse the Website. In particular, you must not introduce viruses or other harmful material, try to gain unauthorised access to the Website or our systems, use automated tools to scrape the Website or place orders, or use the Website for anything unlawful. We may suspend or block access if you do.

6. Links to other websites

The Website may contain links to third-party websites, including social media. We don't control those websites and are not responsible for their content or privacy practices. A link is not an endorsement.

7. Reviews and customer content

Reviews and other content submitted by customers reflect the views of the individuals who wrote them, not ours. We don't pay for, or offer incentives for, positive reviews. We may edit or remove content that breaches our Terms and Conditions, including content that claims a product treats, prevents or cures an illness.

8. Our liability

Nothing in this notice excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for your legal rights as a consumer, or for anything else that can't be excluded or limited by law. Full details are in clause 9 of our Terms and Conditions.

9. Your data and cookies

How we use personal data is set out in our Privacy Policy. Our use of cookies is set out in our Cookie Policy.

10. Other policies

• Terms and Conditions
• Returns and Refunds Policy
• Shipping Policy

11. Governing law

This notice, and any dispute arising from it or from your use of the Website, is governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts. This does not affect any mandatory consumer rights you have where you live.

12. Contact us

Vital Caucas Probiotics Ltd (trading as D'Doctor UK) 36 Market Place, Heckmondwike, England, WF16 0JG Email: hello@ddoctor.co.uk Telephone: 07471 579850